TERMS OF USE:
By purchasing products from our online store or via authorised retailers, you agree to our terms and conditions. Please note that these terms may be updated or changed without notice.
PRIVACY POLICY:
'Puff n Pass' ensures confidentiality of your details. Your details are shared with no third parties excluding partners of 'Puff n Pass' who assist in marketing and maintenance of our online website. Your details are used for shipping purposes only and will not be shared with anyone.
PAYMENT:
All prices are displayed in Australian Dollars (AUD). Payments are converted to your local currency upon checkout. All payments are made via PayPal.
RETURNS POLICY:
Excluding sales in which errors have been made on behalf of The 'Puff n Pass' staff, there is explicitly NO RETURNS OR EXCHANGES. Therefore to avoid any misunderstanding, please do not contact us asking for returns and/or exchanges.
SHIPPING:
Domestic (Australia): All orders are shipped in standard Australia Post parcels. Please allow up to 3 business days for order dispatch.
INTERNATIONAL:
To calculate international shipping costs, for a quick reply, direct message @puffnpass.shisha on Instagram.
International orders may involve taxes and duties applied by the customs department of the country the order is delivered to. Any duty and taxes enforced in the country of destination are the responsibility of the customer.